Skip to main content

N - ADMINISTRATIVE AND SUPPORT SERVICE ACTIVITIES

CAEN Code 8220: Activities of call centres

Includes

This class includes the activities of: - Inbound call centers, answering calls from clients by utilizing human operators, automatic call distribution, computer-telephone integration, interactive voice response systems, or similar methods to receive orders, provide information, handle requests for assistance, or address complaints - Outbound call centers employing similar techniques to sell or market goods or services, conduct market research or public opinion polling, and similar activities on behalf of clients